Privacy Policy

Introduction

Vista Appliances ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services.

Information We Collect

We may collect information about you in a variety of ways, including:

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our appliance repair services
• Process and complete service appointments and transactions
• Send you service confirmations, updates, and follow-up communications
• Respond to your comments, questions, and customer service requests
• Send promotional communications (with your consent)
• Monitor and analyze usage patterns to improve our website
• Protect against fraudulent or unauthorized activity

Information Sharing

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in our operations (payment processing, scheduling software, etc.)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and content
• Provide relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.